OFM Outsourcing Facility Management

Start Dates:

Duration

1 Week


Course Objectives

This course is designed to enable those thinking of outsourcing or those who have outsourced their facility organisation to build a win/win relationship with their suppliers. It deals with the opportunities and risks relating to outsourcing. It also looks at how to go about outsourcing, how to decide what is appropriate to outsource and the main outsourcing options.


Who should attend

Decision makers and anyone involved in providing the decision support (facility managers, corporate property professionals, procurement professionals and others) currently considering outsourcing their facility organisation or who have just outsourced it.


Prerequisites

None


Course Overview

How the business interfaces with the facility services
How the facility services relate to the property portfolio
Managing the supplier
Meeting the expectations of both the client and the supplier
An examination of he information needed for success
Reporting requirements
A critical review of the different levels of facility outsourcing
Professional ethics and the governance associated with outsourcing
The adjustment and termination of facility contracts
The course includes case studies and a site visit


Learning Goal

How to plan for and negotiate a facility outsourcing contract
How to mobilise a facility outsourcing contract
How to develop good management relationships
How to resolve outsourcing issues and disputes
How to overcome barriers to change2


Course Materials

Notes and hand outs.


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