LESM Leading Edge Skills for Manager

Start Dates:

Duration

2 Weeks


Course Objectives

To develop Leadership and management skills to deliver the necessary results to improve an organisations quality, productivity and customer service


Who should attend

Directors, Executives and General Managers who are responsible for others in getting results and who want to improve their skills


Prerequisites

None


Course Overview

Know and understand the difference between a manager and a leader
Understand your management style-which works and which does not
Know your leadership style-and why some don’t work
Achieving the task is critical-know and understand the necessary component parts
Why appraisals don’t work-and what to do about it
How to build and maintain winning teams
Coaching for results-how to get the very best from individuals
Know your coaching style and effectiveness
Know what questions to ask that will give you results every time
Create outstanding practical actions to deliver the results you desire


Learning Goal


Course Materials

Notes, hand outs, exercise materials.


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