Course Objectives

To develop Leadership skills to deliver the necessary results to improve an organisations quality, productivity and customer service

Who should attend?

Directors, Executives and General Managers and Managers who are responsible for others in getting results and who want to improve their skills

Prerequisites

None

Course Overview

Know and understand the component parts of an excellent organisation and the part that Leadership play

Know and understand the critical actions of a leader

Understand your Leadership style-which works and which does not

Know your team role and why some teams don�t work

Achieving the task is critical-know and understand the necessary component parts to enhance your profile

Why appraisals don�t work-and what to do about it

How to build and maintain winning teams

Coaching for results-how to get the very best from individuals and understand the very latest communication skills

Know your coaching style and effectiveness

Know what questions to ask that will give you results every time

Understand the critical issues in making important decisions

Create outstanding practical actions to deliver the results you desire

Deal even more effectively with difficult people

Enhance your communication skills almost immediately!

Improve your communication skills

Course Materials

Workshop support materials, videos, self-assessments. Also, only you will realise all the benefits from a follow up of action plans; as well as the advantages that many others have, of accessing, free of charge, our eBooks. These will enhance the participant�s personal strengths, increase your knowledge and improve your development long after the workshop has finished.
It will also support and reinforce the workshop actions